EL

eLearning

Hypertension and heart failure

ACP

2019
2 hours

Aim

To provide an overview of the evidence-based management of heart failure and hypertension in primary care

Learning outcomes

Learning outcomes you should be able to:
  • advise patients on key lifestyle interventions
  • manage patients with heart failure according to NICE guidance
  • describe the threshold blood pressure values to initiate antihypertensive treatment and the blood pressure targets to be achieved and maintained
  • manage patients with hypertension (and associated comorbidities) with the most appropriate antihypertensive agents in line with clinical guidelines
  • work with other healthcare professionals to change current practice in respect of new evidence
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Antibacterial agents

Antimicrobials

2017
2 hours

Aim

To familiarise healthcare professionals with the antibacterial agents commonly encountered in clinical practice.

Learning outcomes

Having completed this course you should be able to:
  • describe the differences between human (eukaryotic) cells and bacterial (prokaryotic) cells that can be exploited by antibacterial agents
  • list the main bacterial cell sites on which antibacterial agents exert their bactericidal or bacteriostatic effects
  • define minimum inhibitory concentration and minimum bacterial concentration – the measures of antibacterial susceptibility
  • summarise the main issues for each class of commonly encountered antibacterial agent.
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Common infections

Antimicrobials

2018
3 hours

Aim

To enable healthcare professionals to diagnose and manage common infections.

Learning outcomes

Following completion of this course you should be able to:
  • detail the diagnosis and management of urinary tract infections in different patient groups
  • explain the antibiotic prescribing strategy for respiratory tract infections
  • describe the management of community-acquired pneumonia and hospital-acquired pneumonia
  • discuss the treatment of chronic obstructive pulmonary disease exacerbations, sore throats and sinusitis
  • recognise common skin and soft tissue infections and know the first- and second-line antibiotics to treat these
  • list the risk factors and symptoms associated with sepsis and appreciate the severity of the condition
  • detail the recommendations for preventing infections in asplenic patients.
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Drug selection

Antimicrobials

2018
3 hours

Aim

To know the range of factors that must be considered when selecting an antimicrobial agent

Learning outcomes

Having completed this course you should be able to:
  • list the indicators of an infection
  • consider whether a patient with an infection requires treatment with an antimicrobial agent
  • recognise when empirical or targeted antimicrobial therapy should be chosen
  • describe the impact that the site of infection has on choosing antimicrobials
  • discuss the patient factors that should be considered when choosing an appropriate antimicrobial agent
  • explain the issues associated with topical, parenteral and oral administration of antimicrobials
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Other agents

Antimicrobials

2019
3 hours

Aim

To familiarise healthcare professionals with the actions and use of commonly encountered antifungal, antiviral and antiprotozoal agents.

Learning outcomes

Following completion of this course you should be able to:
  • describe the actions of antifungal, antiviral and antiprotozoal agents
  • differentiate between the main classes of antifungal agents, indicating how each should be used appropriately
  • list the commonly used antiviral agents, their dosage form and indications for use
  • detail common antiprotozoal drugs and the protozoa they are active against.
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Resistance

Antimicrobials

2019
3 hours

Aim

To enable healthcare professionals to understand the impact of antimicrobial resistance and to assist with halting the spread of resistance and Clostriodes difficile.

Learning outcomes

Having completed this workshop you should be able to:
  • define antimicrobial resistance
  • discuss Clostriodes difficile (C. diff) and the associated problems
  • explain Meticillin-resistant Staphylococcus aureus (MRSA) risk factors, diagnosis and treatment
  • describe what MRSA screening and decolonisation entails
  • detail the problems with extended-spectrum beta-lactamases (ESBLs) and resistant enterococci
  • list strategies to halt the spread of C. diff and antimicrobial resistance.
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Stewardship

Antimicrobials

2019
2 hours

Aim

To enable pharmacists to adhere to the principles of antimicrobial stewardship and to successfully promote it.

Learning outcomes

Having completed this workshop you should be able to:
  • define antimicrobial stewardship
  • discuss the UK’s five-year national action plan (Tackling antimicrobial resistance 2019-2024)
  • explain the components of an antimicrobial stewardship programme
  • describe antimicrobial stewardship toolkits that are available for use in primary and secondary care
  • appreciate the role of the patient in antimicrobial stewardship
  • detail successful antimicrobial stewardship interventions to date.
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acute coronary syndromes

Cardiovascular disease

2017
4 hours

Aim

To provide an overview of the management of acute coronary syndromes, thus equipping participants with the knowledge and skills to manage patients with this condition.

Learning outcomes

Having completed this course your should be able to:
  • differentiate between a STEMI, NSTEMI and unstable angina
  • identify the risk factors for each condition
  • provide advice on managing these risk factors
  • outline best practice for acute in-hospital management
  • describe the evidence-based treatment of ACS
  • evaluate the need for secondary prevention medication and the evidence base to support individual choices for individual patients
  • define the role of cardiac rehabilitation and the role of the primary care team in patient education and support post-acute MI.
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anticoagulation

Cardiovascular disease

2015
8 hours

Aim

To equip learners with the knowledge to deliver a safe and supportive service to patients prescribed anticoagulants.

Learning outcomes

On completion of this course you should be able to:
  • state the indications for anticoagulant therapy
  • describe the mode of action of the oral and parenteral anticoagulants that are currently available
  • advise on the importance of regular INR monitoring for vitamin-k antagonists
  • identify and resolve common medicines management issues in anticoagulated patients
  • follow best practice guidance to improve safe use of anticoagulants
  • promote safe use of anticoagulants in pregnant women
  • provide accurate information to patients, their carers and healthcare professionals regarding the safe and appropriate use of anticoagulants.
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atrial fibrillation

Cardiovascular disease

2015
8 hours

Aim

To enable you to provide evidence-based information to patients in primary care who have a diagnosis of atrial fibrillation (AF).

Learning outcomes

Having completed this course you should be able to:
  • define AF, discuss its prevalence and describe the symptoms and complications of AF
  • outline the management objectives of AF
  • discuss drugs used in rate and rhythm control strategies
  • detail the treatment of permanent, persistent and paroxysmal AF
  • outline the choice of antithrombotic therapy in AF, including special considerations when prescribing.
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cardiovascular risk

Cardiovascular disease

2016
6 hours

Aim

To promote effective management of hypertension and dyslipidaemia, thereby assisting patients to reduce their risk of CVD.

Learning outcomes

Having completed this course you should be able to:
    •define CVD, disease burden and public health policy in Northern Ireland
  • promote the role of the pharmacists in identifying and assessing CV risk factors
  • use evidence-based guidelines and resources to conduct medication reviews and optimise treatment of hypertension and dyslipidaemia
  • educate patients about CVD prevention, self-management and lifestyle strategies
  • provide accurate and safe information to patients and healthcare professionals on the drug management of CV risk factors
  • encourage and facilitate patient adherence to medicines
  • prevent or resolve problems that patients experience with medicines.
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heart failure

Cardiovascular disease

2016
3 hours

Aim

To provide an overview of the management of chronic heart failure, thus equipping participants with the knowledge and skills to provide a comprehensive medicines management service to patients with this condition.

Learning outcomes

Having completed this section you should be able to:
  • identify the risk factors for developing chronic heart failure
  • classify heart failure according to disease severity
  • recognise the symptoms of disease progression
  • describe best practice guidance in relation to both the pharmacological and non-pharmacological management of the condition
  • provide advice to patients with heart failure on lifestyle changes that may alleviate symptoms
  • list the palliative care needs of patients with end-stage heart failure
  • identify your role in the management of this patient group.
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stable angina

Cardiovascular disease

2016
3 hours

Aim

To provide an overview of the management of stable angina, thus equipping participants with the knowledge and skills to provide a comprehensive medicines management service to patients with this condition.

Learning outcomes

Having completed this course you should be able to:
  • describe the factors involved in the diagnosis of stable angina
  • identify the risk factors associated with increased mortality in patients with stable angina
  • adopt an evidence-based approach to the management of stable angina
  • make recommendations for second line treatment if first-line therapy is unsuitable or cannot be tolerated
  • understand the role of novel medication for patients with stable angina.
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stroke

Cardiovascular disease

2016
4 hours

Aim

To equip participants with the knowledge and skills to provide a comprehensive service to stroke patients and to patients who may be at risk of stroke.

Learning outcomes

Having completed this course you should be able to:
  • define stroke and transient ischaemic attack (TIA) and describe the different types of stroke
  • recognise the signs and symptoms of stroke and the importance of quick and appropriate action
  • list the risk factors for stroke
  • identify the best practice measures in acute stroke care and outline the basis of secondary prevention of stroke
  • appreciate the range of problems that stroke survivors may face.
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Working in a clinical environment

Clinical practice

2018
6 hours

Aim

To equip pharmacy professionals with an understanding of a clinical environment and the roles within this environment.

Learning outcomes

Following completion of this course you should be able to:
  • describe medicines management
  • understand medicines governance and be able to report errors
  • understand the importance of policies and procedures within your Trust
  • develop your communication and interpersonal skills
  • understand pharmacy roles in the clinical environment
  • be aware of the patient journey
  • use problem-solving skills
  • interact with other healthcare professionals
  • know your professional responsibilities
  • reflect on practice and use such reflections to further self-development.
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Effective mentoring

Developing others

2015
3 hours

Aim

To provide individuals with the tools to begin mentoring effectively.

Learning outcomes

On completion of this course you should be able to:
  • explain what mentoring is
  • understand the benefits of mentoring
  • define the different roles that mentors may perform within the workplace
  • identify the skills required to become an effective mentor
  • recognise the stages in the mentoring relationship
  • conduct effective mentoring meetings in order to get the most out of the mentoring relationship
  • begin effectively mentoring an individual in your workplace.
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Effective Workplace Training

Developing others

2016
3 hours

Aim

To equip individuals with the knowledge required to provide effective workplace training.

Learning outcomes

On completion of this course you should be able to:
  • explain the key features of training
  • discuss experiential learning and the learning cycle
  • describe the 4 main learning styles
  • consider the influence of preferred learning modes and personality types on how individuals learn
  • identify the knowledge and skills that are needed by the trainee(s)
  • conduct effective training to meet the needs of the trainee(s) and provide the trainee(s) with constructive feedback
  • assess the performance of trainees using an evidence-based approach
  • identify and resolve problems with training materials, methods and facilities.
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Evidence-based management of diabetes

Diabetes

2016
16 hours

Aim

To provide health professionals with the knowledge to deliver evidence-based care to patients with diabetes.

Learning outcomes

Having completed this course you should be able to:
  • identify risk factors associated with developing diabetes
  • distinguish between type 1 and type 2 diabetes
  • describe best practice in managing patients with type 1 and type 2 diabetes
  • understand the various parameters that are used to judge metabolic control
  • make recommendations to prevent the complications of diabetes or manage them should they occur
  • provide guidance on monitoring diabetes in special cases, such as pregnancy
  • enhance the contribution you make to the care of people with diabetes.
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colorectal carcinoma

Gastrointestinal disease

2013
3 hours

Aim

To enable healthcare professionals to provide effective care for people with colorectal cancer.

Learning outcomes

Having completed this course you should be able to:
  • report the incidence of and morality and survival rates associated with colorectal cancer
  • describe the pathology of the condition
  • list the modifiable and non-modifiable risk factors
  • recognise the signs and symptoms
  • outline the main diagnostic investigations used
  • describe the method of staging tumours
  • discuss the various treatment regimens
  • recognise the role of the multi-disciplinary team in the management of colorectal cancer
  • explain when screening is appropriate.
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diverticular disease

Gastrointestinal disease

2013
2 hours

Aim

To enable healthcare professionals to understand what a diagnosis of diverticular disease entails for the patient.

Learning outcomes

Having completed this course you should be able to:
  • describe the pathophysiology of diverticular disease
  • recognise similar conditions to exclude
  • explain how a diagnosis is made
  • list the complications associated with this condition
  • discuss the available treatment options
  • provide advice on lifestyle and dietary changes that may prevent symptomatic disease from developing.
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dyspepsia

Gastrointestinal disease

2016
8 hours

Aim

To examine the symptoms and causes presenting as dyspepsia, emphasising a cost-effective and evidence-based approach to treatment and using prescribed and non-prescription medication to ensure optimal outcomes.

Learning outcomes

Having completed this course, you should be able to: define dyspepsia and its variants
  • describe the symptoms associated with dyspepsia
  • develop a structured approach to managing dyspepsia in primary care
  • specify the alarm features that would prompt you to refer the patient for further investigation
  • assess patients taking NSAIDs for their risk of upper GI toxicity and requirement for GI protection
  • discuss methods available to diagnose dyspepsia and test for Helicobacter pylori.
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functional bowel disorders

Gastrointestinal disease

2013
2 hours

Aim

To recognise disorders that are manifested by alteration in normal bowel functioning.

Learning outcomes

Having completed this course you should be able to:
  • describe the pathophysiology of bowel incontinence, intractable constipation, volvulus and irritable bowel syndrome
  • identify the signs and symptoms of each of these conditions
  • make recommendations for the medical management of each condition
  • critically evaluate the efficacy of interventions and medical management of functional bowel disorders.
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inflammatory bowel disease

Gastrointestinal disease

2013
4 hours

Aim

To enable healthcare professionals to provide effective care for patients suffering from inflammatory bowel disease.

Learning outcomes

Following completion of this module you should be able to:
  • describe the pathophysiology of the inflammatory bowel diseases
  • identify the signs and symptoms of ulcerative colitis and Crohn’s disease
  • make recommendations for the medical management of each condition
  • critically evaluate the efficacy of interventions and medical management.
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stoma

Gastrointestinal disease

2013
6 hours

Aim

To enable healthcare professionals to provide effective care for patients with stomas.

Learning outcomes

Having completed this course you should be able to:
  • explain the role of stoma formation in the management of lower gastro-intestinal disease
  • describe the surgical procedures involved to form the different types of stoma
  • detail the various types of appliances and accessories available to patients with stomas
  • recognise the problems associated with stoma formation
  • provide practical advice to enable people with stomas to have minimal disruption to their day-to-day lives.
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Electrolytes, liver and kidney function tests

Laboratory tests

2019
8 hours

Aim

To provide an overview of common biochemical, liver and renal function tests used in practice

Learning outcomes

Following completion of this course you should be able to:
  • identify normal serum electrolyte levels
  • explain the function of different electrolytes in the body
  • outline possible consequences of abnormal electrolyte levels
  • describe common liver function tests (LFTs)
  • understand commonly used renal function tests.
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Intravenous fluid therapy

Laboratory tests

2019
3 hours

Aim

To provide an overview of the principles of IV fluid therapy, thus equipping pharmacists with the knowledge and skills to review and advise on IV fluid prescribing

Learning outcomes

Following completion of this course you should be able to:
  • outline normal daily fluid and electrolyte requirements
  • describe signs and symptoms associated with hypovolaemia
  • list the properties of common IV fluids
  • understand the 5Rs used in fluid management
  • identify possible consequences of fluid mismanagement
  • discuss the pharmacist’s role in fluid therapy
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Erythrocytes

Laboratory tests

2019
2 hours

Aim

To enable pharmacists to interpret tests pertaining to the red blood cell component of blood and advise on appropriate therapies

Learning outcomes

Following completion of this course you should be able to:
  • explain the process of formation of red blood cells and their function
  • describe the laboratory tests used for diagnosing disorders involving red blood cells (RBC)
  • outline the classification of anaemias and their possible causes including thalassaemias
  • explain the signs and symptoms of anaemia
  • describe normal iron metabolism, how iron deficiency can arise and how it is investigated and treated
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    Controlled drugs - striking a balance

    Legislation

    2016
    8 hours

    Aim

    To review the implications of the Fourth Report of the Shipman Inquiry, focusing specifically on the prescribing, dispensing, safe custody and disposal of controlled drugs.

    Learning outcomes

    On completion of this course you should be able to:
    • comply with legislation underpinning controlled drugs
    • state changes in the legislative framework for controlled drugs arising from the Fourth Shipman Report
    • review the role and responsibilities of the Accountable Officer in relation to controlled drugs
    • list the non-medical professions who may now prescribe
    • describe best practice with respect to writing of prescriptions, keeping of records and maintaining prescription security for controlled drugs in all areas of practice
    • define procedures for the disposal of returned controlled drugs.
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    Falsified Medicines Directive

    Legislation

    2019
    2 hours

    Aim

    To provide an overview of the application of the Falsified Medicines Directive (FMD) to practice

    Learning outcomes

    Having completed this programme, you will be able to:
    • Appreciate the need to remove falsified medicines from the supply chain
    • Understand the responsibilities of manufacturers, wholesalers and pharmacies in relation to FMD
    • Identify those products included within the scope of the legislation
    • Revise SOPs to reflect the new supply process, allowing for verification and decommissioning of medicines
    • Maintain a high level of patient safety when supplying medicines
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    The EU General Data Protection Regulation

    Legislation

    2018
    2 hours

    Aim

    To understand and apply the requirements of the EU General Data Protection Regulation and associated relevant legislation/guidance on data protection

    Learning outcomes

    Having completed this course you should be able to:
    • outline the Caldicott principles
    • explain the common terms used in data protection
    • state the principles of the EU GDPR
    • detail the rights individuals have over how their personal data is used
    • describe what is meant by a data breach
    • identify potential areas of security breaches
    • list the actions that should be undertaken in the event of a data breach.
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    The responsible pharmacist

    Legislation

    2013
    3 hours

    Aim

    To outline the responsible pharmacist regulations, highlighting the impact of the regulations on professional practice.

    Learning outcomes

    Having completed this course you should be able to;
    • describe the role of the responsible pharmacist
    • explain the law in relation to the responsibilities of the responsible pharmacist
    • understand the requirements of the professional standards and regulatory guidance for responsible pharmacists
    • access further information and resources to support the implementation of the responsible pharmacist regulations.
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    anxiety disorders

    Mental health

    2015
    3 hours

    Aim

    To enable you to provide evidence-based pharmaceutical care to patients with anxiety disorders.

    Learning outcomes

    Having completed this course you should be able to:
    • categorise anxiety disorders
    • describe the prevalence of anxiety
    • list the symptoms of anxiety
    • discuss the various neurotransmitters and physiological mechanisms involved in anxiety
    • use the recommended anxiety guidelines to ensure evidence-based practice
    • detail the main pharmacological and non pharmacological treatments used in the management of anxiety.
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    bipolar affective disorder

    Mental health

    2015
    3 hours

    Aim

    To enable you to provide evidence-based pharmaceutical care to those patients diagnosed with bipolar affective disorder, and to know when and where to refer as appropriate.

    Learning outcomes

    On completion of this course you should be able to: identify and describe the key symptoms of bipolar affective disorder
  • discuss the treatment for the different phases of bipolar affective disorder
  • demonstrate an awareness of the treatment of bipolar affective disorder in pregnancy and refer as appropriate
  • list and advise on key side effects and interactions for the different treatments
  • explain the need for monitoring with long term treatment.

  • Map not available

    depression

    Mental health

    2015
    3 hours

    Aim

    To enable you to provide evidence-based pharmaceutical care to patients diagnosed with depression, and to know when and where to refer as appropriate.

    Learning outcomes

    Having completed this course you should be able to:
    • identify the major symptoms associated with depression in adults
    • advise on the treatment of depression in adults (NICE guideline) and of perinatal mood disorders (SIGN guideline)
    • take account of the non‑pharmacological management of depression in adults
    • list the major categories of antidepressants and describe their mode of action and side-effects
    • make recommendations for treating depression in older people and pregnant women.
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    schizophrenia

    Mental health

    2016
    3 hours

    Aim

    To enable healthcare professionals to provide evidence-based pharmaceutical care to those patients diagnosed with schizophrenia, and to know when and where to refer as appropriate.

    Learning outcomes

    On completion of this course you should be able to:
    • describe the key symptoms of schizophrenia
    • discuss and evaluate the proposed mechanisms of action of antipsychotic medication
    • differentiate between typical and atypical antipsychotics
    • describe the side effects of antipsychotic medication and outline options for their management.
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    CNS

    Minor Ailments

    2019
    2 hours

    Aim

    To equip healthcare professionals to deal with CNS issues such as teething, musculoskeletal pain, headache, sleep disturbances and travel sickness.

    Learning outcomes

    Following completion of this course you should be able to:
    • list possible causes of pain that respond to non-prescription medication
    • recommend appropriate analgesics for teething, musculoskeletal pain and headache using an appropriate evidence-based approach
    • consider differential diagnosis
    • identify danger symptoms, referring when appropriate
    • advise patients on the prevention and management of these condition
    • recommend non-prescription medication and lifestyle measures for insomnia and travel sickness.
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    Ears, eyes and oral health

    Minor Ailments

    2019
    3 hours

    Aim

    To equip healthcare professionals to deal with conditions related to the eyes, ears and oral health.

    Learning outcomes

    Following completion of this course you should be able to:
    • recognise and manage common eye conditions such as dry eyes and conjunctivitis
    • differentiate minor eye conditions from more serious eye conditions that will require referral
    • provide advice to patients on the management of ear wax and ear infections
    • recognise and manage common conditions of the mouth such as ulcers, dry mouth, oropharyngeal candidiasis and axial cheilitis
    • consider the differential diagnosis of these oral conditions
    • describe treatment options for sore throat and consider differential diagnosis
    • travel sickness.
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    GI

    Minor Ailments

    2020
    3 hours

    Aim

    To equip healthcare professionals to deal with the non-prescription management of GI conditions.

    Learning outcomes

    Following completion of this course you should be able to:
    • recognise the upper GI symptoms of dyspepsia, GORD and colic
    • recognise the lower GI symptoms of constipation, diarrhoea, inflammatory bowel disease and haemorrhoids
    • consider the differential diagnosis
    • identify danger symptoms, referring when appropriate
    • manage these conditions using non-prescription medication
    • advise patients on prevention and management of these conditions
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    Infections and infestations

    Minor Ailments

    2020
    4 hours

    Aim

    To provide healthcare professionals with the knowledge to effectively diagnose and manage infections and infestations.

    Learning outcomes

    Following completion of this course you should be able to:
    • recognise and manage common infestations such as threadworm, head lice and scabies
    • identify and treat common viral, fungal and bacterial infections of the skin and nails
    • consider differential diagnosis
    • recognise danger symptoms, referring when appropriate
    • identify symptoms of common childhood infections, providing advice and supportive therapy as required.
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    Respiratory

    Minor Ailments

    2019
    2 hours

    Aim

    To enable healthcare professionals to manage minor respiratory ailments and to recognise when referral is appropriate.

    Learning outcomes

    Following completion of this course you should be able to:
    • list the symptoms associated with coughs, colds and allergic rhinitis
    • recognise when symptoms are indicative of a serious aetiology
    • provide supportive therapy to alleviate the symptoms
    • advise patients and/or carers on the management and prevention of coughs, colds and allergic rhinitis in infants, children and adults
    • detail the guidance provided by the MHRA on the use of over-the-counter cough and cold medication in children.
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    Skin

    Minor Ailments

    2020
    4 hours

    Aim

    To provide healthcare professionals with the knowledge to diagnose and manage common skin conditions.

    Learning outcomes

    Having completed this course you should be able to:
    • recognise the inflammatory skin conditions of eczema, contact dermatitis (including nappy rash), psoriasis and seborrhoeic dermatitis
    • consider the differential diagnosis and management of these conditions
    • describe the treatment options and prevention of warts and verrucas
    • state the treatment options for acne and indications for referral
    • detail first-aid advice for burns and scalds
    • provide advice on the treatment and prevention of bites, stings, urticaria and sunburn.
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    Urogenital

    Minor Ailments

    2019
    2 hours

    Aim

    To provide healthcare professionals with the knowledge to diagnose and manage common urogenital conditions.

    Learning outcomes

    Having completed this course you should be able to:
    • recognise the symptoms of cystitis, benign prostatic hyperplasia, vaginal thrush, primary dysmenorrhoea and menorrhagia
    • consider the differential diagnosis
    • identify danger symptoms, referring when appropriate
    • manage these conditions using non-prescription medication
    • advise patients on lifestyle measures to help manage these conditions.
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    high-risk medicines - Insulin

    Patient safety

    2018
    1 hours

    Aim

    To promote the safer use of insulin in clinical practice.

    Learning outcomes

    At the end of this course you should be able to:
    • identify the errors commonly encountered with insulin
    • describe the possible clinical consequences associated with insulin
    • list the causes of medication incidents involving insulin
    • implement strategies to reduce the risks with insulin
    • safeguard patients by providing them with appropriate information about their insulin
    • promote staff education and safe systems of practice as effective means of reducing medication errors associated with insulin
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    high-risk medicines - Opioids

    Patient safety

    2018
    1 hours

    Aim

    To promote the safer use of opioids in clinical practice.

    Learning outcomes

    At the end of this course you should be able to:
    • list the causes of medication incidents involving opioids
    • describe the possible clinical consequences associated with opioids
    • implement strategies to reduce the risks with opioids
    • safeguard patients by providing them with appropriate information about their opioids
    • promote staff education and safe systems of practice as effective means of reducing medication errors associated with opioids
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    high-risk medicines - Oral anticoagulants

    Patient safety

    2018
    2 hours

    Aim

    To promote the safer use of oral anticoagulants in clinical practice.

    Learning outcomes

    Following completion of this course you should be able to:
    • list the causes of medication incidents involving oral anticoagulants
    • describe the possible clinical consequences associated with oral anticoagulants
    • implement strategies to reduce the risks with oral anticoagulants
    • safeguard patients by providing them with appropriate information about oral anticoagulants
    • promote staff education and safe systems of practice as effective means of reducing medication errors associated with oral anticoagulants
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    medical calculations

    Patient safety

    2014
    3 hours

    Aim

    To increase confidence in accurately performing different types of medicines-related calculations commonly encountered in the clinical setting.

    Learning outcomes

    At the end of this course you should be able to:
    • undertake the conversion of units of mass and volume from smaller or larger units and vice versa
    • express the concentration of a solution in terms of quantity per volume, percentage concentrations and parts
    • dilute a stock solution to the particular strength needed for patient use
    • calculate the dose of a drug accurately for intravenous infusion, intravenous bolus dosing and oral administration.
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    medication incidents

    Patient safety

    2014
    3 hours

    Aim

    To promote the safer use of medicines in clinical practice through a better understanding of why medication incidents happen.

    Learning outcomes

    At the end of this course you should be able to:
    • define what is meant by a medication incident
    • describe medication-related errors and their impact on the health service
    • promote the reporting and investigating of medication incidents as a means to improving patient safety
    • identify the causes of errors and medication incidents in practice
    • list the role and functions of the organisations established to reduce risk
    • promote staff education and safe systems of practice as effective means of reducing medication errors.
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    medicine prescription and administration record

    Patient safety

    2015
    2 hours

    Aim

    To familiarise all clinical staff with the Northern Ireland medicine prescription and administration record for adults.

    Learning outcomes

    At the end of this course you should be able to:
    • record patient information, including allergy status, risk factors, additional charts used and medicines management issues
    • undertake the venous thromboembolism risk assessment for hospitalised adults
    • document the prescribing and discontinuation of injectable, non-injectable and as required medicines
    • adopt a consistent approach to documenting medicines that are to be administered less than once per day
    • record the administration of medicines accurately
    • document doses that have been omitted and the reason for omission
    • prescribe oxygen in accordance with the NPSA recommendations and BTS guidelines.
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    reporting adverse incidents

    Patient safety

    2015
    1 hours

    Aim

    To provide an overview of the adverse incident reporting and learning system for community pharmacists that exists in Northern Ireland.

    Learning outcomes

    Having completed this course you should be able to:
    • describe the adverse incident reporting and learning system for community pharmacists
    • list the types of error that have been reported
    • find appropriate advice relating to learning around incidents that have been reported by colleagues and other learning-related resources
    • document and submit an adverse incident report to HSCB using the Adverse Incident Reporting Form or Medicines Governance online facility
    • encourage reporting of adverse incidents in your pharmacy
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    Answering medicines-related questions in practice

    Pharmacy practice

    2017
    2 hours

    Aim

    To equip individuals with the skills to gather information and formulate an answer that is evidence-based, relevant and focused on improving patient outcomes when dealing with medicine- related questions in practice.

    Learning outcomes

    Having completed this course you should be able to:
    • identify essential information required to answer a medicines-related question
    • assess a medicines-related question using appropriate information resources
    • understand the principles of formulating a question answer and apply to practice examples.
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    Aseptic Processing Programme

    Pharmacy practice

    2018
    8 hours

    Aim

    The aim of this course is to introduce the trainee to the concepts of aseptic dispensing.

    Learning outcomes

    On completion of this course you should be able to:
    • discuss the key documents and legislation relevant to aseptic processing
    • describe the products that are typically dispensed aseptically
    • describe the environmental issues which must be considered when dealing with aseptic products
    • discuss aseptic dispensing processes and techniques.
    Map not available

    Consultation skills

    Pharmacy practice

    2015
    4 hours

    Aim

    To support healthcare professionals to develop their consultation skills with patients, integrating a patient-centred approach.

    Learning outcomes

    At the end of this course you should be able to:
    • appreciate the concepts of patient-centred care and medicines optimisation and their impact on adherence
    • identify the communication skills needed in any patient consultation
    • build relationships and communicate effectively with patients using appropriate questions, verbal and non-verbal communication
    • identify and use appropriately a model for a medication-related consultation
    • identify and use appropriately a model for a public health related consultation
    • signpost to the GP Consultation Observation Tool (COT) and the modified consultation model (PharmaCAT) which could be used by non-medical prescribers
    • evaluate your consultation skills in a practice setting.
    Map not available

    Managing medicines in older people

    Pharmacy practice

    2017
    12 hours

    Aim

    To assist healthcare professionals (HCPs) in maintaining and enhancing the quality of care and services provided for older patients.

    Learning outcomes

    Having completed this course you should be able to:
    • discuss the ageing process, frailty and the impact on drug therapy
    • describe the general guidelines for prescribing for older patients
    • list and describe the common medication-related problems experienced by older patients
    • appreciate the importance of medicines optimisation and medication review in this patient group
    • provide practical advice to support independence in older people
    Map not available

    Pain management

    Pharmacy practice

    2016
    8 hours

    Aim

    To provide healthcare professionals with the knowledge and expertise to assess, treat and manage pain effectively.

    Learning outcomes

    Following completion of this course you should be able to:
    • define and classify pain
    • detail methods of assessing pain
    • describe recommended analgesic options for treating pain
    • list non-pharmacological pain management options
    • recognise key considerations when managing pain in specific patient groups
    • explain the pain relief priorities for patients with cancer and at end of life.
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    Pharmaceutical care of people with dementia

    Pharmacy practice

    2018
    10 hours

    Aim

    To equip learners to deliver an effective service to patients with dementia, and to their families and carers.

    Learning outcomes

    Following completion of this course you should be able to:
    • define dementia and its subtypes
    • identify any risk factors for dementia and describe what action can be taken to help prevent or slow progression of the disease
    • describe the early symptoms of dementia and its differential diagnoses
    • outline the screening and diagnostic process for confirmation of dementia
    • discuss the pharmacology, side-effects, contra-indications, cautions, drug interactions and monitoring requirements for drugs use in the treatment of dementia
    • understand the progression of dementia and the most common behavioural and psychiatric symptoms of dementia (BPSD) and the use of psychoactive medication to treat this
    • appreciate the importance of interacting with the person in a person-centred way
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    Safeguarding children and vulnerable adults

    Pharmacy practice

    2017
    3 hours

    Aim

    To support all members of the pharmacy team in understanding the professional responsibilities with regard to safeguarding children and vulnerable adults.

    Learning outcomes

    Having completed this course you should be able to:
    • explain your role in safeguarding children and vulnerable adults and be aware of your legal, ethical and professional responsibilities
    • Describe the different types of abuse that children and vulnerable adults may be subjected to and know how to recognise the potential signs of abuse
    • Know who to contact for advice if you have concerns about the safety of a child or vulnerable adult
    • Take appropriate action if you suspect a case of abuse or neglect, including appropriately reporting and recording your concerns and sharing information
    • Be able to identify and refer on an individual suspected of being a victim of trafficking, sexual exploitation and female genital mutilation or a risk of radicalisation.
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    Substance Use and Pharmaceutical Care

    Pharmacy practice

    2014
    15 hours

    Aim

    To help develop your knowledge and skills in relation to the complex issue of pharmaceutical care in substance use.

    Learning outcomes

    Having completed this course you should be able to:
    • explain the terminology and definitions used in, and the extent of, substance misuse
    • identify the principal drugs and substances misused, risks faced by patients, and how a pharmacist can help
    • describe the impact that alcohol consumption has on society, how brief interventions can help and treatments available
    • outline the purpose, legal and ethical issues of an injecting equipment service
    • understand the transmission and prevalence of HBV, HCV and HIV, identify treatments and advice to avoid or minimise transmission
    • explain the role of opioid replacement therapies (opioid substitute treatment)
    • outline the importance of building good relationships with drug misusers
    • understand the effects of substance use on the unborn child and neonate
    • discuss the provision of pharmaceutical care to people who use drugs within the Criminal Justice system.
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    The pharmacist in palliative care

    Pharmacy practice

    2014
    17 hours

    Aim

    To help develop your knowledge and skills in relation to pharmacy services and in particular the pharmaceutical care of patients with palliative care needs, and their carers or families.

    Learning outcomes

    Having completed this course you should be able to:
    • describe the common symptoms experienced by palliative care patients
    • list the underlying conditions causing each symptom
    • demonstrate an understanding of treatment choices for these symptoms and the pharmaceutical care issues associated with these
    • list the range of equipment for drug delivery use in palliative care.
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    Care Homes

    Pharmacy services

    2018
    10 hours

    Aim

    To equip pharmacists with the knowledge and skills to provide pharmaceutical services to care homes.

    Learning outcomes

    Having completed this course you should be able to:
    • detail the different types of care home and resident groups within homes
    • describe the legislation and bodies governing care home services
    • explain the role of the pharmacist in care homes
    • offer advice on the use and control of medicines, including medicines management, record keeping, medicines storage and administration
    • identify and address the training, advice and information needs of care home staff.
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    Adherence

    Pharmacy services

    2015
    3 hours

    Aim

    To support HCPs in improving patient adherence, whilst integrating a patient-centred approach.

    Learning outcomes

    At the end of this course you should be able to:
    • appreciate the concepts of patient-centred care and medicines optimisation and their impact on adherence
    • differentiate between the terms compliance, concordance and adherence
    • identify the implications of and the factors affecting non-adherence
    • differentiate between indirect and direct methods of measuring adherence
    • understand the approach that should be adopted when questioning patients about their medication-taking behaviour
    • outline the 4Es and how they can be used to improve adherence
    • appreciate your role in shared decision-making and maintaining adherence.
    Map not available

    Medicines use review

    Pharmacy services

    2013
    2 hours

    Aim

    To enable community pharmacists to undertake medication use reviews (MURs) within their practice.

    Learning outcomes

    On completion of this course you should be able to:
    • distinguish between a prescription review, medicines use review and clinical medication review
    • state the underlying purposes of an MUR
    • outline the specification of an MUR service, including appropriate facilities
    • undertake patient consent for the service
    • identify patients for whom an MUR is appropriate
    • list areas that are outside the scope of an MUR
    • provide examples of the types of recommendations that may result from an MUR
    • report recommendations using the standard form.
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    patient medication review and record

    Pharmacy services

    2018
    10 hours

    Aim

    The course aims to outline how pharmacists can get the maximum value from their PMR system and so enable them to enhance their care for patients.

    Learning outcomes

    On completion of this course you should be able to:
    • Describe how PMRs contribute to the improvement of patient care
    • Identify situations where PMRs can help you to work with other health professionals
    • Explain medication review and how this is a key component of future roles for pharmacists
    • Produce a Standard Operating Procedure for using a PMR system
    • Plan a staff training programme on PMRs and medication review.
    Map not available

    Repeat dispensing

    Pharmacy services

    2012
    2 hours

    Aim

    To provide pharmacists with an overview of the repeat dispensing process, thus ensuring the successful implementation of this service.

    Learning outcomes

    Having completed this course you should be able to:
    • define repeat dispensing
    • describe the benefits of repeat dispensing
    • identify patients suitable for inclusion in the repeat dispensing service
    • dispense and process repeatable prescriptions and batch issues
    • describe what happens when a patient wants to change pharmacy
    • work with local GP surgeries to implement repeat dispensing.
    Map not available

    Benzodiazepine reduction

    Prescriber support

    2014
    2 hours

    Aim

    To enable pharmacist prescribers to effectively manage benzodiazepine reduction and withdrawal in primary care.

    Learning outcomes

    Having completed this workshop you should be able to:
    • describe the mechanism of action of the bezodiazepines
    • state the extent of benzodiazepine prescribing in Northern Ireland
    • explain the implications of long-term benzodiazepine use for patients
    • highlight the range of evidence-based models available for benzodiazepine reduction
    • list the challenges specific to undertaking this role within primary care.
    Map not available

    Managing acute conditions in primary care

    Prescriber support

    2018
    2 hours

    Aim

    To enable pharmacist independent prescribers to manage acute conditions which commonly present within the primary care setting.

    Learning outcomes

    Having completed this course you should be able to:
    • recognise the consultation as central to the relationship between clinician and patient
    • use an appropriate consulting technique to gather relevant information
    • identify the signs and symptoms of common infections
    • differentiate between viral and bacterial infections
    • prescribe appropriately in line with the Northern Ireland Primary Care Antimicrobial Guidelines
    • appropriately manage a range of minor ailments commonly seen in the primary care setting
    Map not available

    breastfeeding

    Public health

    2018
    4 hours

    Aim

    To enable you to provide evidence-based advice to breastfeeding mothers and those who are wanting to breastfeed

    Learning outcomes

    Following completion of this course you should be able to:
    • understand the benefits of breastfeeding
    • identify common issues encountered in practice relating to breastfeeding
    • provide accurate and safe information to breastfeeding mothers on the use of medicines in breastfeeding
    • promote the role of pharmacists in supporting breastfeeding mothers
    • signpost to relevant sources of help for breastfeeding mothers in Northern Ireland.
    Map not available

    brief interventions

    Public health

    2017
    2 hours

    Aim

    To equip healthcare professionals (HCPs) with the knowledge and skills necessary to deliver an effective brief interventions in practice.

    Learning outcomes

    Following completion of this course you should be able to:
    • define what is meant by a brief intervention
    • apply the model of behaviour change to your practice
    • outline the principles of effective communication
    • raise the subjects of smoking, alcohol consumption or physical inactivity with patients in routine practice and record intervention in patient notes
    • assess patient/clients for risk and their motivation to change
    • advise on the risks to health posed by smoking, alcohol and physical inactivity
    • assist patients/clients by signposting and providing additional information sources.
    Map not available

    emergency contraception

    Public health

    2015
    4 hours

    Aim

    To enable you to provide a high quality service to patients who request emergency contraception, signposting them to other healthcare professionals where appropriate.

    Learning outcomes

    Having completed this course you should be able to:
    • discuss the various methods of emergency contraception available
    • provide guidance to patients about emergency contraception and their sexual health
    • detail the key questions to ask in relation to requests for over-the-counter levonorgestrel
    • know which reference sources provide valuable evidence-based information on emergency contraception.
    Map not available

    Infection prevention and control (COVID-19)

    Public health

    2020
    2 hours

    Aim

    To provide an overview of the key requirements for infection prevention and control to protect against COVID-19 within a community pharmacy setting.

    Learning outcomes

    Having completed this course you should be able to:
    • implement systems to ensure appropriate infection prevention and control (IPC) procedures are in place against COVID-19
    • understand when personal protective equipment is required to be worn as protection against COVID-19
    • identify the correct hand hygiene measures that should be followed in preventing the spread of COVID-19
    • implement appropriate cleaning and disinfection to decontaminate the community pharmacy environment to prevent the spread of COVID-19
    • understand IPC measures required when carrying out core pharmacy services and additional services depending on type of patient contact
    • know which resources to access for further information.
    Map not available

    obesity

    Public health

    2014
    14 hours

    Aim

    To provide health professionals with up-to-date facts on obesity and its impact on public health and to develop the skills necessary to engage individuals in a weight management programme.

    Learning outcomes

    Having completed this course you should be able to:
    • identify the main causes of and conditions associated with obesity
    • measure and categorise obesity
    • explain what constitutes a healthy diet
    • recognise the role physical activity has in preventing and managing obesity
    • list the options available for the medical management of obesity
    • describe what is entailed with popular diets and OTC weight loss products
    • address the problem of obesity with individuals and communities.
    Map not available

    Sexual health

    Public health

    2015
    10 hours

    Aim

    To enable healthcare professionals to provide evidence-based pharmaceutical care to patients on the management of their sexual health.

    Learning outcomes

    Having completed this course you should be able to:
    • enhance your understanding of sexual health and the potential implications of poor sexual health
    • be aware of the prevalence of STIs, HIV and teenage pregnancies within the UK and NI
    • increase your understanding of the management of common STIs, including HIV
    • consider your role in undertaking a sexual health assessment, and in providing advice and appropriate referral to specialist services.
    Map not available

    smoking cessation

    Public health

    2014
    12 hours

    Aim

    To provide healthcare professionals with up-to-date facts on smoking, and its impact on public health, and to develop the skills necessary to engage individuals in a smoking cessation programme.

    Learning outcomes

    Having completed this course you should be able to:
    • understand current government policy on smoking, smoking trends and the associated cost of smoking
    • describe tobacco and nicotine addiction
    • detail the various diseases associated with cigarette smoking, including the dangers of passive smoking
    • describe the benefits of stopping smoking
    • name the medicines that are affected by smoking
    • explain how the primary care team can promote smoking cessation through brief and specialist interventions
    • understand the Cycle of Change, and Motivational Interviewing, and how these can be applied to smoking cessation interventions
    • detail the various medication options available to help smokers quit.
    Map not available

    asthma

    Respiratory disease

    2018
    6 hours

    Aim

    To enable healthcare professionals to provide effective care for patients suffering from asthma

    Learning outcomes

    Having completed this course, you should be able to:
    • outline the morbidity, mortality and economic impact of asthma
    • identify the risk factors associated with developing asthma
    • review the underlying pathophysiology
    • effectively monitor patients
    • describe best practice in managing adults and children with asthma
    • provide advice regarding non-pharmacological management
    • promote self-management by patients
    Map not available

    COPD

    Respiratory disease

    2016
    4 hours

    Aim

    To enable healthcare professionals to provide effective evidence-based care for patients suffering from COPD.

    Learning outcomes

    Having completed this course, you should be able to:
    • outline the clinical presentation of COPD
    • list the factors contributing to its development
    • describe its morbidity, mortality and economic impact
    • state the under underlying pathophysiology of COPD
    • specify diagnostic criteria and appropriate investigations
    • critically review the evidence-based for managing COPD and its complications
    • identify your role in improving the care of this patient group.
    Map not available

    inhaler devices

    Respiratory disease

    2015
    2 hours

    Aim

    To enable healthcare professionals to provide effective care for patients requiring inhalation therapy for the management of asthma and COPD.

    Learning outcomes

    Having completed this course, you should be able to:
    • outline the range of inhaler devices currently available for use in treating asthma and COPD
    • list and describe the advantages and disadvantages of the different types of inhaler devices
    • demonstrate the correct use of each of these devices
    • advise on the use of spacer devices where appropriate
    • provide advice regarding the most appropriate inhaler device for a particular patient group.
    Map not available

    nebulisers

    Respiratory disease

    2015
    2 hours

    Aim

    To enable pharmacists to advise on the use of drugs available for nebulisation in asthma and COPD and provide advice to respiratory patients.

    Learning outcomes

    Having completed this course, you should be able to:
    • list the drugs available for nebulisation in asthma and COPD
    • outline the indications for nebuliser therapy in asthma and COPD
    • describe the different types of nebuliser available
    • advise on the use and maintenance of nebulising equipment.
    Map not available

    oxygen

    Respiratory disease

    2016
    3 hours

    Aim

    To provide information on oxygen therapy and to educate patients on the safe use of oxygen.

    Learning outcomes

    Having completed this course, you should be able to:
    • describe the methods available for delivery of oxygen
    • list the indications for oxygen therapy in both asthma and COPD
    • describe the equipment associated with oxygen therapy, including masks, nasal cannulae and types of oxygen supply
    • educate patients on the safe use, care and hazards associated with oxygen therapy.
    Map not available

    spirometry

    Respiratory disease

    2016
    2 hours

    Aim

    To support health professionals training to undertake spirometry testing.

    Learning outcomes

    Having completed this course, you should be able to:
    • list the key performance indicators for spirometry in the NI respiratory service framework
    • describe the risk factors, underlying pathophysiology and treatment goals of the respiratory diseases covered by the service framework
    • identify the key steps in performing spirometry
    • calibrate a spirometer
    • define the lung volumes measured by spirometry
    • interpret the results of spirometry to assess patients with respiratory disease
    • use best practice for infection control.
    Map not available

    contraception

    Women's health

    2017
    4 hours

    Aim

    To enable you to provide evidence-based information to patients seeking contraception.

    Learning outcomes

    Having completed this course you should be able to:
    • describe the menstrual cycle
    • list the types of contraception currently available, along with associated benefits and risks
    • detail significant interactions with contraceptives and other medication
    • explain the principles of natural family planning
    • appreciate the role of the pharmacist in assisting patients with contraceptive choices.
    Map not available

    menopause

    Women's health

    2017
    4 hours

    Aim

    To enable you to provide evidence-based medical advice to women experiencing the menopause.

    Learning outcomes

    Having completed this course you should be able to:
    • recognise the symptoms experienced by women around the time of the menopause
    • identify patients who may benefit from hormone replacement therapy (HRT)
    • suggest a range of self-help techniques that may assist with managing menopausal symptoms
    • detail the risk factors for osteoporosis
    • explain treatments that are currently available and under development for the prevention and management of osteoporosis.
    Map not available

    menstrual disorders

    Women's health

    2017
    2 hours

    Aim

    To enable you to provide evidence-based information to patients requiring assistance with menstrual disorders.

    Learning outcomes

    Having completed this course, you should be able to:
    • describe the menstrual cycle
    • identify the main menstrual disorders
    • differentiate between the various forms of menstrual disorders
    • specify prescription and non-prescription medication that may be used to alleviate specific menstrual disorders according to best evidence
    • provide advice on lifestyle modification that can assist with the management of menstrual disorders.
    Map not available

    pregnancy

    Women's health

    2017
    4 hours

    Aim

    To enable you to provide evidence-based medical advice to pregnant women and those who are wanting to become pregnant.

    Learning outcomes

    Having completed this course you should be able to:
    • discuss the problems associated with fertility
    • explain the management of chronic medical conditions in pregnancy
    • specify suitable products (prescription-only and over-the-counter preparations) that may be used to treat established medical conditions and common ailments during pregnancy
    • highlight the importance of a healthy lifestyle and the use of appropriate nutritional supplements prior to conception and during pregnancy.
    Map not available

    urogenital conditions

    Women's health

    2017
    4 hours

    Aim

    To enable you to provide evidence-based medical advice to women experiencing urogenital conditions.

    Learning outcomes

    Having completed this course, you should be able to:
    • diagnose the condition cystitis
    • suggest appropriate options for the treatment of cystitis
    • differentiate between the various conditions that can result in abnormal vaginal discharge
    • explain the management of conditions associated with abnormal vaginal discharge
    • recognise the role of the pharmacist in educating women on the treatment and prevention of common urogenital conditions.
    Map not available