Webinars

Tutors

• Mr Chris Black
  Specialist Palliative Care Pharmacist
• Mr David Marshall
  Community Pharmacist, Palliative Care Network, Holywood

Aim

To support healthcare professionals in primary care to deliver safe and effective palliative care.

Learning outcomes

Having attended this webinar, you will be able to:

• Recognise the multidisciplinary role in delivering palliative care in the primary care
• Manage the complexity of palliative prescribing, including syringe pump prescriptions and commonly used medicines in the last days of life
• Anticipate and resolve common issues associated with palliative prescriptions in primary care
• Identify and implement appropriate deprescribing strategies in palliative care
• Signpost patients and carers to relevant services, including support for bereaved carers.

Tutors

• Mrs Joanne Sutton
  Medicines Management Senior Technician, BHSCT.

Aim

This induction is designed to enable educational supervisors to effectively support all candidates undertaking any of the modules of the Northern Ireland Medicines Management Accredited Programme (MMAP)

Learning outcomes

Following completion of this training you will be able to:

• Describe the MMAP framework
• Define the role of the educational supervisor (ES)
• Discuss the importance of standard operating procedures (SOPs) for the medicines management roles undertaken by pharmacy technicians working in clinical environments
• Define the process of work based assessments, accreditation assessment and the reaccreditation process
• Use all of the MMAP paperwork appropriately

Tutors

• Miss Diane Holden
  
• Ms Sonya McLean
  

Aim

To provide an overview of the underpinning skills required for a hospital pharmacy technician to become safe and effective medicines management practitioner

Learning outcomes

Having completed this workshop you will be able to:

• appreciate the range of communication and interpersonal skills necessary to effectively communicate with patients and provide medicines related information
• understand the importance of accurate transfer of written information relating to a patient and their medicines
• identify, prioritise and solve problems within your scope of practice
• apply time management strategies and key clinical skills whilst working within the scope of the role
• deliver a medicines management service in a professional manner.

Tutors

• Ms Harpreet Chana
  Pharmacist & CEO of The Mental Wealth Academy

Aim

To help participants understand their personal stress patterns and equip them with practical strategies to manage stress.

Learning outcomes

Having attended this webinar, you will:

• Learn how pharmacy can actually predispose you to stress and what you can do about that
• Work on the perfectionism that may be holding you back
• Understand the external/internal causes of your own stress
• Understand your own stress reaction and stress triggers
• Learn how to implement Harpreet’s tried and tested ‘7 Simple strategies to help you switch off effectively’ at night

Tutors

• Dr Helen Toal
  Consultant Psychiatrist, BHSCT
• Mr Clifford McElhinney
  Community Pharmacist
• Mr Michael McCabe
  Pharmacy Advisor, SPPG

Aim

To enable pharmacists to effectively contribute to the shared care team delivering opioid substitution therapy (OST) services in NI.

Learning outcomes

Having attended this webinar, you will be able to:

• Discuss the NI guidelines on substitution treatments for opioid dependence
• Describe the pharmacological properties of methadone and buprenorphine
• Understand the rationale and risks associate with initiating treatment and thereafter the stabilisation of treatment
• Supervise the consumption in individuals appropriately and manage challenging situations including missed doses and intoxication
• Understand other harm reduction services available from community pharmacy
• Appreciate the role of all professionals involved in the shared care of service users.

Tutors

• Mr Mike Caulfield
  Consultant Nurse and Multi-Professional Approved Clinician & Clinical Lead for Suicide Prevention

Aim

To enable pharmacy professionals to develop their confidence in recognising and responding appropriately to individuals presenting with suicidal thoughts.

Learning outcomes

Having attended this webinar, you will be able to:

• Recognise risk factors and early warning signs associated with suicidal thoughts and behaviours
• Initiate a conversation with someone who may be experiencing suicidal thoughts
• Understand the role of pharmacy professionals in supporting someone with suicidal thoughts
• Identify appropriate signposting and referral pathways to ensure individuals receive timely support.

Tutors

• Ms Harpreet Chana
  Pharmacist & CEO of The Mental Wealth Academy

Aim

To equip participants with the confidence and skills to turn challenging interactions into constructive conversations.

Learning outcomes

Having attended this webinar, you will:

• Understand and overcome your own procrastination and reluctance in dealing with difficult situations and people
• Learn the importance of non-verbal communication and the power of focusing on intention
• Develop the CLASS process to handle difficult situations with confidence
• Improve your ability to give effective feedback to team members and colleagues
• Build your confidence in handling confrontation and improving your communication skills