Hours of learning: 5.5

Tutor(s) Mrs Olwen Sheridan, Specialist in Skills Development, The Training Warehouse.

Aim
By the use of effective influencing and persuading skills, to enable pharmacists to become more effective in changing the practice of others.

Intended learning outcomes
Having completed this workshop you will be able to:

• identify core features of influencing and persuading
• examine those skills of influencing and persuading which increase the likelihood of successful outcomes in a range of professional contexts
• recognise your behavioural style and its impact on your ability to influence
• understand your influencing style
• develop strategies and processes to influence with confidence

For whom
Those pharmacists who wish to become more effective in influencing and persuading others.