Hours of learning: 5.5

Tutor(s) Mrs Fiona Hughes, Teaching Fellow, School of Pharmacy, QUB and Community Foundation Programme Lead, NICPLD.Mrs Sharon McEvoy, Community Pharmacist.

Aim
To equip pharmacists to effectively respond to symptoms and patient requests for OTC medication within the community pharmacy setting.

Intended learning outcomes
Having completed this workshop you should be able to:

For whom
Community pharmacists who wish to improve their knowledge, skills and behaviours in relation to responding to patient queries within the community pharmacy setting.